With a consistent omni-channel strategy
The challenge in implementing an omni-channel strategy lies in the existing IT system. Are you ready for omni-channel commerce?
The way consumers and businesses make purchases has changed forever. Every organization in the commerce value chain, from dropshippers and distributors, to manufacturers and retailers, must adapt to compete. But there are many new challenges to overcome along the way. We show you which individual solution will lead you to your sustainable omni-channel strategy.
The Order Management System as a solution
...maximize sales, order value and customer retention through consistently excellent customer experiences and service across multiple channels and devices.
...enable greater flexibility for customers within a single transaction e.g. order/reserve online and pick-up/return in-store.
...process and fulfill orders from multiple channels efficiently, accurately and cost-effectively, even if they change or are cancelled during the fulfillment process.
An Order Management System...
...allows your customer to shop anywhere, anytime and anyplace
Since the customer is now able to shop your product online or offline though any device. It doesn’t matter whether it is though a smartphone, tablet or computer.
...enables a consistent customer experience
Since the same offers are available to the customer through every channel, whether web-shop or store.
Free White Paper Download
You want to overcome channel conflicts within commerce and practical advice for a successful omni-channel order management?
Then download our free white papers now:
"The evolution of multichannel" contains a guide on channel integration. The white paper "Delighting the connected customer" features seven best practices for a successful cross-channel commerce.