Do you need support in the operation and maintenance of your IT solutions? Our application support department provides long-term support and maintenance of your IT solutions as well as their continued development through defined service level agreements (SLA's). Our helpdesk provides first, second, and third-level support as part of committed service agreements.
Our hosting options comprise a variety of services:
- Infrastructure-as-a-service: We provide you with a managed, virtual, and scalable infrastructure adapted to your needs.
- Application hosting: You operate your IT applications at a highly available status on a server structure custom-made by us.
- Web hosting: We host your website or online shop.
In addition to your IT, you can also choose to transfer entire business operations over to us (business process outsourcing) so you can better focus on your core business without limitations
We operate our own subsidiaries all over the world and maintain international partnerships with leading software providers. Your advantage: You receive help quickly – no matter where you are.
You will receive an individual service level agreement with us. Depending on the service agreement, we are available to you up to seven days a week, 24 hours a day.
Our ticketing system enables standardized support and ensures we will process your concern promptly within one workday.